Senior Digital Business Analyst
Horizontal Digital is an experience forward consultancy. So, what does this mean? We help organizations not only meet ever-increasing customer expectations but set the bar higher in the process. And we deliver on this promise by putting customers at the absolute center of everything we do, helping them build stronger possibilities with our clients in the process.
Our solutions are driven by strategy, creativity and execution — and powered by Sitecore, Salesforce and other enterprise platforms. Get a deeper look at our expertise by visiting the Work section of our website.
But enough about us. Let’s talk about you.
As a Senior Digital Business Analyst, you will work closely with our strategists, UX teams, creative designers, technology developers, project managers, and quality analysts to ensure successful and efficient execution of the digital experience, and related acceptance criteria. In this role, you will help ensure efficient and successful digital experiences by connecting the dots from the ‘why’ (business requirements) to the ‘what’ (functional requirement) and the ‘how’ (technical requirements). Agnostic of technology platform or business function, the ideal candidate will have a proven track record in discerning the goals of the business, translating them into distinct requirements, and collaborating with cross-functional teams to drive successful outcomes for our clients.
What you’ll do:
- Lead in identifying solutions for business problems and document associated risks, assumptions, and constraints.
- Provide both strategic guidance and detailed documentation on project scope, business requirements, functional requirements, and test plans.
- Own the development of business requirements partnering with digital strategists, in addition to collaborating with cross-functional groups such as UX designers on functional requirements, development mangers on technical requirements, and the QA team on test plans and acceptance criteria.
- Collaborate with internal project team leaders to ensure successful project execution.
- Mentor junior team members, while contributing to, and advancing the business analyst competency as a whole.
- Collaborate on the process, design and implementation of standards for requirements documentation and user stories leveraging Jira/Confluence toolset.?
Who you are:
- Written and verbal communication skills are professional, concise and effective.
- Highly collaborative nature with the seamless ability to lead requirements elicitation and prioritization workshops, produce client-facing deliverables, and interface with cross-functional teams, client and executive stakeholders, to drive business objectives.
- Takes initiative, is proactive, anticipates and completes project assignments in a comprehensive manner while still remembering the details.
- Strong analytical skills, including a thorough understanding of how to interpret the client’s business objectives, uncover issues and risks, and identify efficiencies.
- Prioritize workload, while being flexible and adjusting to shifting client needs.
- Adapt by quickly learning new business processes, tools, and terminology.
- Contribute effectively towards competency development efforts and business development activities.
What you bring:
- 7+ years of experience working on enterprise digital initiatives, software development, or related IT projects as a Business Analyst, or in a similar role.
- Bachelor’s Degree required.
- Strong understanding of the digital ecosystem including knowledge of business process definition, and functional areas such as Commerce, Marketing Automation, Content Strategy, Personalization, Customer Service critical to the success of client initiatives.
- Strong understanding of Agile methodologies and the digital design/development life cycle.
- Strong familiarity with digital platforms such as CMS, CRM, ERP, PIM (e.g., Sitecore, Salesforce preferred)
- UAT and testing experience (preferred).
- Experience with Jira/Confluence toolset (preferred).
Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law. In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact firstname.lastname@example.org. All applicants applying must be legally authorized to work in the country of employment.