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Technical Architect- Salesforce-0F7DDF24B1

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Jaipur, IN

Technical Architect- Salesforce


Technical Architect- Salesforce

At Horizontal Digital, we hold ourselves to one key belief: You’re only as good as your worst customer experience. This mantra is what drives our digital consultancy to think beyond the easy answers and instead create websites, apps, portals and other experiences that solve customer needs for Fortune 500 companies in intuitive and empathetic ways. And we make this lofty standard a reality by fusing strategy, data, design and technology together to arrive at solutions that set the bar higher for everyone.

We use these values to fuel superior results:

Lock arms

We forge relationships that make our impact 1,000x stronger. This means working across departments and engaging both our clients and our communities to deliver the greatest good.

Show hustle

We’re not ones to sit on our hands and wait. Instead, we anticipate opportunities, collectively roll up our sleeves and find ways to execute the exceptional.

Embrace change

From new technologies to workplace philosophies, we welcome the unexpected and constantly anticipate what’s next.

Elevate empathy

We listen before we take action. This means understanding a variety of perspectives and holding ourselves to a higher standard of accountability.

Never settle

We motivate each other to push past the easy answers and collectively arrive at bigger, more inspiring ideas.

But enough about us. Let’s talk about you.

As a Salesforce Technical Architect at Horizontal Digital, you will manage, develop, and implement technology solutions for clients. The Technical Architect plays a critical role for the team and will lead the development of our Salesforce projects.

We’re looking for a digital technology expert who is comfortable leading as a player/coach. In this role you will manage developer resources and work side-by-side with project teams as an active participant in defining requirements, shaping technical solutions, and taking a hands-on approach to implementation and quality assurance. You will work across multiple projects with a diverse team consisting of a mix of front and back-end developers, digital strategists, project managers, and the UX/creative team. Your goal is to manage a team to produce great work, expand our technical capabilities, and help clients meet digital objectives. 

What you’ll do:

  • Collaborate with business stakeholders to understand their requirements and translate them into technical solutions on the Salesforce platform.
  • Design scalable, flexible, and efficient solutions that align with best practices, industry standards, and the organization's long-term goals.
  • Create solution design documents that outline the architecture, data model, integration approach, security considerations, and other technical aspects of the solution.
  • Provide technical leadership and guidance to development teams, ensuring that solutions are built according to the architectural design and best practices.
  • Conduct regular design reviews to validate that the implementation aligns with the proposed architecture and requirements.
  • Stay updated on the latest Salesforce features, updates, and trends to ensure solutions are leveraging the platform's capabilities effectively.
  • Create detailed technical documentation, including architecture diagrams, data flow diagrams, sequence diagrams, and other visual representations to communicate the solution's design to both technical and non-technical stakeholders.
  • Document design decisions, considerations, and rationale behind architectural choices to provide context for future developments and maintenance.
  • Maintain documentation throughout the project lifecycle, updating it as the solution evolves and new requirements emerge.
  • Collaborate with business analysts, project managers, and solution architects to gather and clarify requirements, and define the scope of the solution.
  • Identify areas where standard Salesforce features can be utilized versus custom development, balancing customization with maintainability and scalability.
  • Propose integration strategies to connect Salesforce with other systems, ensuring data consistency and seamless workflows.
  • Evaluate and recommend AppExchange apps or third-party tools that can enhance the solution and address specific business needs.
  • Define data models, object relationships, and security models to ensure data integrity and proper access control.
  • Review and validate code produced by development teams to ensure it aligns with the architectural guidelines and coding standards.
  • Conduct/Support testing and quality assurance activities to verify that the solution functions as intended and meets business requirements.
  • Communicate complex technical concepts to non-technical stakeholders, including executives and business users, to ensure a common understanding of the solution's benefits and implications.
  • Participate in workshops, meetings, and presentations to explain technical decisions and gain buy-in from stakeholders.
  • Be involved in pre-sales activities and Manage a team of technical leads

Who you are:

  • Master in Salesforce technologies, including Apex, Lightning Components, Visualforce, Salesforce APIs, triggers, workflows, and other customization tools.
  • Strong Experience and ability in designing scalable, efficient, and sustainable solutions that align with business requirements and adhere to Salesforce best practices.
  • Proficiency in designing and implementing integrations between Salesforce and external systems using APIs, middleware, ETL tools, and similar mechanisms.
  • Excellent analytical skills to dissect complex business and technical challenges, proposing innovative solutions within the Salesforce platform's context.
  • Expert in communication ensures seamless collaboration with stakeholders across both technical and non-technical domains, along with clear articulation of technical concepts.
  • Ability to adeptly guide and mentor Technical Leads, development teams, provide direction on technical choices, and offer authoritative technical guidance.
  • Good to have insights extend to industry-specific prerequisites, regulations, and standards that could impact Salesforce implementations, particularly in sectors like healthcare, finance, etc.
  • Possess an understanding of business processes and requirements, skillfully translating them into technical solutions that yield tangible business value.
  • Ability in Recognizing the swift evolution of the technology landscape, you embrace adaptability and willingly embrace new technologies and methodologies.
  • Have a good understanding of the Salesforce Deployment process and tools used for the same (SFDX, ANT, GIT, Copado, Gearset, CI/CD, devops)

What you bring:

  • Experience in architecting complex solutions on the Salesforce platform. This involves designing solutions that meet business needs while ensuring scalability, performance, security, and maintainability
  • 5+ years of client-facing consulting/professional services experience.
  • Must have 5+ years of experience working with Salesforce technologies around design, refinement and implementing Salesforce solutions, including various Salesforce clouds (Sales, Service, Experience, etc.), Apex programming, Visualforce, Lightning components, and integrations.
  • Extensive experience in integrating Salesforce with other systems, both internal and external, is important. This includes proficiency in integration patterns, tools like APIs, middleware, and data synchronization
  • Experience defining the structure of the system, it’s interfaces and the principles that guide the client.
  • Strong skills in system documentation (Architecture diagrams, ERD’s, process flows, data flow diagrams etc")
  • Experience with full project lifecycles from requirement gathering to implementation and post-deployment support
  • Experience in Health Cloud and/or Financial Services Cloud.
  • Experience with Call centers stand up.
  • Experience working within cross-functional project team to understand requirements and deliver solutions
  • Prior experience working in areas of integration technology and driving new points of view and capabilities
  • Experience with coding, testing, debugging, implementing and documenting complex integrations
  • Prior experience in management methodologies (waterfall, agile) enterprise planning, estimation, and project management (single and multi-site)
  • Prior experience in managing small team of technical individuals.
  • While not mandatory, your possession of Salesforce certifications like Certified Technical Architect, Application Architect, and System Architect underscores your expertise and unwavering dedication to the platform
  • The above description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
  • or without notice.
Horizontal is proud to be an Equal Opportunity and Affirmative Action Employer. We seek to provide employment opportunities to talented, qualified candidates regardless of race, color, sex/gender including gender identity and/or expression, national origin, religion, sexual orientation, disability, marital status, citizen status, veteran status, or any other protected classification under federal, state or local law. In addition, Horizontal will provide reasonable accommodations for qualified individuals with disabilities. If you need to request a reasonable accommodation in order to complete the application or interview process, please contact hr@horizontal.com. All applicants applying must be legally authorized to work in the country of employment.

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