customer-relationship-management-hero
customer-relationship-management-hero

Customer Relationship Management

Designing for the complete end-to-end customer experience 

We utilize best-in-breed CRM platforms that capture all the points of brand interaction and engagement throughout the sales and service process.

 

From identifying leads to supporting your most valuable customers, our solutions ensure your current and potential customers feel acknowledged, rewarded and empowered.

Our specialities

Activities
  • CRM Planning 
  • Customer Database Modeling & Architecture
  • Sales Pipeline & Performance Management 
  • Forecast Management 
Outputs
  • CRM/CDP Implementation 
  • Data Structure Optimization 
  • System of Record
  • Enterprise Systems Integration 
  • Sales & Service Processes & Automation 

Insights

Sitecore & Salesforce

Creating experiences that evolve at the speed of customers

Work

UnitedHealth Group

Helping a company find its future through smarter hiring

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