Horizontal Digital Powers Vision 2030 Ambitions Across Key Industries at Salesforce Innovation Day Riyadh

Riyadh, Saudi Arabia – October 29th, 2025 – Horizontal Digital, an experience-driven Salesforce Summit Partner recognized for delivering AI-powered customer experiences, is proud to join Salesforce Innovation Day Riyadh as the exclusive Platinum Partner, marking its debut at the Kingdom’s first Salesforce Innovation Day.

Hosted at the Fairmont Riyadh, the event will bring together ministers, industry leaders, and innovators to explore how AI, data, and experience are accelerating Saudi Arabia’s digital transformation journey in line with Vision 2030.

The day’s agenda includes a recap of the key announcements from Dreamforce 2025, Agentforce in live action, customer success stories from leading Saudi enterprises, and high-profile sessions such as a ministerial panel with MCIT, Investment, and Tourism. Horizontal Digital will take part in a cross-industry panel session, showcasing its award-winning expertise across the Salesforce product suite with a focus on delivering proof-of-value activations and real-world case studies.

As a Platinum Partner, Horizontal Digital will also host exclusive one-to-one Strategic Innovation Center (SIC) meetings with Saudi brands. With a growing Riyadh office and strong client base already in place—including leading government and enterprise partnerships—Horizontal Digital continues to strengthen its role as a local-first partner driving measurable outcomes for organizations in the Kingdom.

Across the region, Horizontal Digital’s key focus sectors include energy and utilities, tourism and hospitality, real estate, and the public sector—industries that sit at the heart of Vision 2030’s economic transformation. The company helps organizations in these sectors harness the power of AI, data, and digital experience design to modernize operations, elevate customer and citizen engagement, and accelerate transformation at scale.

Last year, Horizontal Digital was named Salesforce’s Data Cloud and AI Partner of the Year and achieved Salesforce Summit Partner status—a distinction held by fewer than 10% of global partners. Most recently, Horizontal won the Agentforce Live Partner of the Year Award at Salesforce World Tour Dubai in May 2025. These recognitions uniquely position Horizontal Digital to help Saudi organizations leapfrog legacy systems and accelerate AI-first transformation.

“As one of Salesforce’s leading partners and with a well-established presence in Saudi Arabia, Horizontal Digital is proud to support the Kingdom’s ambition to become an AI-first nation,” said George Smith, Managing Director – EMEA, Horizontal Digital. “At Innovation Day, we will not only demystify Salesforce beyond CRM with bilingual frameworks, but also prove how AI and data-driven experiences can directly support Vision 2030 outcomes.”

AI as an Enabler for Vision 2030

Saudi Arabia has the unique opportunity to leapfrog legacy models and position AI as a foundation for growth. At this year’s Innovation Day, Horizontal Digital will show how organizations can start their Salesforce journey with AI-first frameworks, bridging today’s operations with tomorrow’s vision.

Join Horizontal Digital and Salesforce on November 12th at the Fairmont Riyadh for a day of insights, collaboration, and impact—where the future of customer success in the Kingdom takes shape.