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About Us

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About Us

We’re built on equal parts empathy and hustle

A Horizontal Employee walking the halls of the Minneapolis headquarters

Values

  • Lock arms

    We forge relationships that make our impacts 1,000x stronger. This means working across departments and engaging both our clients and communities to deliver the greatest good.
  • Show hustle

    We're not ones to sit on our hands and wait, we anticipate opportunities, collectively roll up our sleeves and find ways to execute the exceptional.
  • Elevate empathy

    We listen before we take action. This means understanding a variety of perspectives and holding ourselves to a higher standard of accountability.
  • Embrace change

    From new technologies to workplace philosophies, we welcome the unexpected and constantly anticipate what's next.
  • Never settle

    We motivate each other to push past the easy answers and collectively arrive at bigger, more inspiring ideas.

Culture

We achieve success by investing in people 

We believe that high-caliber people are central to our business in both the near- and long-term. That’s why we’ve proudly held onto our commitment to remaining independent while investing in diversity of thought and perspective across each and every aspect of our business.

  • Minority Owned Business
  • Women In Technology
  • Continuing Education Programs

Our Team

Leadership

  • Sabin Ephrem

    Co-Founder & CEO

  • Julie Koepsell

    Julie Koepsell

    President, North America

  • Chris Staley

    Chris Staley

    Co-Founder & EVP

  • Dave Michela

    VP, Digital Solutions

  • Joyce Zincke

    Joyce Zincke

    EVP, Operations

  • Arturo Mendiola

    Arturo Mendiola

    VP, Global CX & Platform Strategy

  • TJ Shaffer

    TJ Shaffer

    VP, Creative Experience & Design

  • Sheetal Jain

    VP, Technology

  • Brendan Nolan

    Brendan Nolan

    VP, Sales

  • Matt Holmes

    VP, Sales

  • Miranda Andersen

    Miranda Anderson

    Senior Director, Client Engagement

  • Tom Flint

    Tom Flint

    Executive Director, Digital CX Enterprise Strategy

  • George Smith

    George Smith

    Regional Managing Director

  • Cindy Scheel

    Senior Director Salesforce Delivery Operations

  • Mike Hoskins

    Director of Solution Architecture

  • Chris Gregory

    Chris Gregory

    Corporate IT Manager

  • Matt Tremain

    Matt Tremain

    VP, Finance and Accounting

  • Tracy Schuck

    Human Resources Director

Promoted Content

Insights

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Work

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