Episode 6
Bringing your digital vision to life
What you'll learn
A technology migration or upgrade is your chance to realign around what truly matters: the customer. In this Master Class, Amy Betty shares how to use your DXP migration as a catalyst to align teams, unlock customer value, and rally behind a unified digital strategy.
You will discover...
- Why cloud migration is the moment to reset your digital vision
- How to align siloed teams around customer experience
- How to design and run effective, insight-driven workshops
- The role of journey mapping in unifying priorities
- How to build a roadmap tied to business impact and CX outcomes
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