Ecommerce experiences are the last place you want to bring friction into your customer’s journey. Yet 9 out of 10 customers feel that their digital transactions are less than optimal.
Our deep expertise with the Sitecore Experience Commerce (XC) helps solves for this dilemma. We know how to maximize XC’s capabilities to connect the marketing content your customer is engaging with across each of their ecomm moments. The result: Fluid and tailored experiences that seamlessly transition into transactions for your B2B and B2C customers.
What We Do
Successful commerce solutions mean treating your customers like… people. Whether B2B or B2C, Horizontal’s commerce experience strategies ensure your customer-centricity shines through from end to end.
Multi-lingual, multi-currency, multi-catalog implementations streamline your global commerce operations with secure, performant experiences worldwide.
Commerce experience alignment
Too often, the transactional experience sits apart from your other digital touchpoints. Our solutions integrate your content and brand for consistently intuitive user journeys and friction-free experiences at every stage.
We untangle complex catalogs, streamline product information management and simplify pricing & promotion management to ensure your commerce teams focus their time on value-add workstreams.
GDPR, CCPA, ADA, 501c3, PCI… we design solutions that start compliant and stay compliant.
Cloud integration strategy
Many enterprises still rely on legacy on-premise solutions to deliver components of their ecommerce experience, like ERP or PIM. We got this: hybrid solutions and progressive cloud migration strategies are our daily bread.
Bring personalization to all corners of your organization
Realize true omni-channel personalization with Sitecore and Salesforce to drive great customer engagement and loyalty.