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Personalize

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Sitecore

Personalize 

Leveraging 360 customer data for real-time personalization

We implement Sitecore’s cloud-based customer data platform to help our clients unlock 360-degree customer views, advanced segmentation, and AI-informed personalization in real time.

By combining rich customer data with robust segmentation and decisioning capabilities, we activate Sitecore Personalize to drive individualized engagement at every moment. Guiding customers to the next best action along the conversion pathway. 

Omni-channel personalization delivery​

Capitalize on bringing personalization to your entire organization​

  • It's time to get personal

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  • Deliver connected experiences at scale

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  • Bring personalization to all corners of your organization

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Our Personalize capabilities and expertise

  • Sitecore Specialized PartnerPersonalization

  • Certifications 19 developer certifications

  • ComplianceGDPR, CCPA, ADA, 501c3, PCI

Omnichannel personalization & optimization

We specialize in helping organizations use their data across channels to activate personalized marketing journeys at scale. Leveraging the power of Sitecore Personalize, your data is aggregated into a system that allows you to prompt real-time engagements that guide individuals through their next best action. This level of personalized messaging not only drives more meaningful moments, but also provides frictionless cross-departmental conversations your customers have come to expect.

Decisioning

Add next-best-actions (NBA's) using Sitecore's drag-and-drop decisioning. Activate live business data, like inventory or pricing, or call-outs to AI models for predictive insights

A/B testing

A/B test any experience. With server-side A/B testing, you can experiment in all your inboud channels, from website to app, to chat and contact center and kiosk. Outbound testing is supported too. You can A/B test the content of triggered messages or test across channels, e.g. email message vs web push message. 

Trigger messaging

Take instant action based on any consumer behavior, on any digital channel. Trigger notifications, sliders and modals as people browse. Drive follow-up engagement via emails, web push and mobile messages. 

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Insights

True personalization grows profits by 40%

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Whitepaper

Realize true personalization with Sitecore and Salesforce

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