About Us

Unique perspectives and talents are our ultimate superpower

A Horizontal Employee walking the halls of the Minneapolis headquarters

We believe that high-caliber people are central to our business in both the near- and long-term. That’s why we’ve proudly held onto our commitment to remaining fiercely independent while investing in diversity of thought and perspective across every aspect of our business. Some additional associations and programs we participate in:

Minority Owned Business
Women In Technology
Continuing Education Programs

We set the bar higher for our clients and colleagues:

Our beliefToday’s exceptional customer experiences will be commonplace tomorrow.
Our purposeWe drive experiences forward to raise tomorrow’s expectations.
Our missionOur mission is to create greater possibilities between brands and customers.

Values

Lock arms
We forge relationships that make our impacts 1,000x stronger. This means working across departments and engaging both our clients and communities to deliver the greatest good.
Show hustle
We're not ones to sit on our hands and wait, we anticipate opportunities, collectively roll up our sleeves and find ways to execute the exceptional.
Elevate empathy
We listen before we take action. This means understanding a variety of perspectives and holding ourselves to a higher standard of accountability.
Embrace change
From new technologies to workplace philosophies, we welcome the unexpected and constantly anticipate what's next.
Never settle
We motivate each other to push past the easy answers and collectively arrive at bigger, more inspiring ideas.

Leadership

Sabin Ephrem
Co-Founder & CEO
Chris Staley
Co-Founder & Chief Digital Officer
Joyce Zincke
Global Chief Operating Officer
Sheetal Jain
Chief Technology Officer
Amy Betty
EVP, Client Experience
Sarah Sheeley
VP, Global Operations
TJ Shaffer
VP, Creative Experience & Design
Ebin Ephrem
VP, Business and Experience Strategy
George Smith
Regional Managing Director
Mitch Talbot
CRO/VP Sales, Digital Experience Platform Practice
Anne Norman
Senior Director, Digital Solutions
Matt Tremain
VP, Finance and Accounting
Tracy Schuck
Human Resources Director
Pam Butkowski
Senior Vice President, Delivery
Ryan Noel
SVP, Growth

Careers

Add your energy to our team

We’re always on the lookout for people who bring new ideas, perspectives, and excitement to both our clients and us.

Careers

Serving the communities we call home

Whether it’s volunteering time and expertise, supporting local nonprofits, or contributing to initiatives that strengthen education, equity, and opportunity, our outreach efforts are guided by the same principles that shape our client partnerships: empathy, collaboration, and commitment. All to ensure our presence is purposeful, and our success is measured not only in business outcomes but in the well-being of the communities we’re part of.