IT Support Engineer-256F84C87C

At Horizontal Digital, we hold ourselves to one key belief: You’re only as good as your worst customer experience. This mantra is what drives our digital consultancy to think beyond the easy answers and instead create websites, apps, portals, and other experiences that solve customer needs for Fortune 500 companies in intuitive and empathetic ways. And we make this lofty standard a reality by fusing strategy, data, design, and technology together to arrive at solutions that set the bar higher for everyone.

We use these values to fuel superior results:

Lock arms
We forge relationships that make our impact 1,000x stronger. This means working across departments and engaging both our clients and our communities to deliver the greatest good.

Show hustle
We’re not ones to sit on our hands and wait. Instead, we anticipate opportunities, collectively roll up our sleeves and find ways to execute the exceptional.

Embrace change
From new technologies to workplace philosophies, we welcome the unexpected and constantly anticipate what’s next.

Elevate empathy
We listen before we take action. This means understanding a variety of perspectives and holding ourselves to a higher standard of accountability.

Never settle
We motivate each other to push past the easy answers and collectively arrive at bigger, more inspiring ideas.

But enough about us. Let’s talk about you.

As a Managed Services Developer, you will be part of a global team of experienced Application and Infrastructure engineers. You will have a unique opportunity in flexibility to develop your own talents by improving your analysis and troubleshooting skillsets and have the option to work closely with varying team disciplines and expand your knowledge in other domains of web application and environment management.

What you’ll do:

• Knowledge of database and networking security systems. 
• Builds and maintains images to deploy for new user laptops and PC’s 
• Works with setup and installation of equipment to include; laptops, printers, desk phones, CCTV, Fire Systems, Time and Attendance System etc. 
• Advanced knowledge of Firewall, switching, routing and VLANS 
• Advanced knowledge of DHCP, DNS and TCP/IP 
• Configuration of wireless systems and ability to install/maintain equipment 
• Monitor and respond to security issues that occur at the user and workstation level 

Who you are:  

• Very good knowledge in IT Skill. 
• Good communication skills. 
• Monitor and respond to security issues that occur at the user and workstation level 
• Problem solving capacity. 

What you bring:   

• Bachelor’s degree in computer science or a similar field. 
• Minimum 5-to-6-year Experience in IT Field. 
• Willing to work in night shift
• Extensive knowledge of computer hardware systems 
• Good knowledge of Network and Server  
• Setting up user accounts and profiles on the network 

The above description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice