Insights
What every marketer needs to know about GEO
by Andrew Karaptis and Katie Ries
11/25/25
For more than 20 years, Search Engine Optimization (SEO) has been the backbone of digital visibility. You created content, optimized it for keywords, earned authority, and fought for page-one rankings. Traffic followed. Conversions followed. That was the model.
That model is changing, not because SEO no longer matters, but because search itself is being redefined.
The public is increasingly supplementing search engines by asking chatbots like ChatGPT for advice or simply looking at the gen AI answer provided at the top of some search engine results.
Meaning? Brands are no longer competing just for search rankings. They’re competing for representation inside AI-generated answers.
This shift requires a new discipline: Generative Engine Optimization (GEO).
GEO is the practice of strategically positioning your brand, content, and data so that generative AI systems understand it, trust it, and prioritize it in AI recommendations. It’s about refining how your brand is differentiated: Are you described as the premium option? The budget option? The most reliable?
Implementing GEO best practices will help your website come up more often and with positive sentiment in AI chats. And the brands that understand that early will control the next decade of digital discoverability.
It’s a must to consider in any digital marketing plan. While traditional SEO remains the foundation, GEO addresses a different discovery model.
In the age of AI answers, visibility looks different.
If you work on websites, you’re likely already seeing it: organic and even paid search traffic is becoming more volatile.
Now imagine you’re a waterproof diving watch brand. You’ve invested years in content, backlinks, and technical SEO. Your pages rank well. But the buyer never sees them — because AI answers their question without sending them anywhere. That’s the disruption.
Users are now directly asking ChatGPT or Google:
“What’s the best diving watch under $200 that won’t break if I dive to 100 meters?”
Case study
Real world example: GEO in action
At Horizontal, our Strategy team now treats GEO as a core growth lever, not an experimental side project. We’ve supported multiple enterprise clients in improving AI platform visibility and brand sentiment across generative interfaces.
In early 2025, we completed the first phase of a GEO initiative for a major U.S. telecommunications provider offering television, internet, and mobile services. After optimizing high-priority content for AI findability, semantic clarity, and sentiment signals, results included:
- 99.5% increase in Desktop Google AI visibility
- 207.8% increase in Mobile Google AI visibility
- An OpenAI Share of Voice score of 17/20 in a key regional market
- A 23.7% increase in qualified traffic from ChatGPT referrals
We’re continuing to monitor results and iterate monthly, but the early performance demonstrates that GEO is already tied to measurable business outcomes, not just theoretical shifts.
The new rules for visibility: Three GEO techniques
1. Create authoritative semantically rich content
AI crawlers are scanning more than keywords. They model language, relationships, and context. That means your content needs to evolve from keyword-targeted to concept-driven and semantically rich. However, just like traditional search engines, LLMs still rely on structured content they can easily parse and understand. This means you need to:
- Use semantic HTML and clear heading hierarchies
- Create conversational, answer-first content aligned to natural language queries
- Structure content into well-labeled sections like definitions, comparisons, pros/cons, and use cases
- Invest in Q&A-style content such as FAQs, knowledge articles, and troubleshooting guides
- Build focused content like “Why choose us over [competitor]” or “What others say about us” pages that clearly articulate brand positioning
- Continue to include media transcripts and accessibility descriptions
Traditional SEO tactics like structured data, schema markup, and topic clusters are still critical, but now they serve a new purpose: helping AI engines reason about your brand, not just crawl it.
2. Make your content easy for AI to consume
Even powerful content loses value if AI systems struggle to access or interpret it. To encourage AI bots to crawl and ingest more of your pages and content:
- Optimize speed and page load time
- Provide text equivalents for videos, audio, and rich media
- Structure pages clearly with strong hierarchy and clean markup
- Avoid crawler-blocking Javascript. The landscape is always changing, but some of the popular AI crawlers don’t execute Javascript.
- Implement canonical URLs when possible.
- Make important long-form text content public, not protected behind private login.
- Some website security tools have begun aggressively blocking AI crawlers by default, so keep an eye out for this and avoid it when possible.
- Include freshness signals like visible dates and meta tags for published content
Some LLM providers may introduce direct content submission tools in the future (OpenAI does not currently provide this), but today your platform and infrastructure choices already communicate how discoverable you want to be.
You can and should manage AI bot behavior via robots.txt and emerging standards like ai.txt. Several more advanced technical standards are under consideration throughout the digital marketing industry. One emerging standard we’re keeping an eye on is llms.txt. Some of the major DXP vendors are already including product features to help construct llms.txt content.
3. Boost trust and sentiment signals
Great, you’re appearing in GenAI chat answers, but are you being recommended in a positive light? Make sure you are using consistent positive tone in your content and case studies, since LLMs often reflect your content’s tone when talking about you.
However, your brand perception in AI responses is shaped not only by your own content, but by the ecosystem around it. Get mentioned on high-authority sites that are trusted by LLMs (Wikipedia, Crunchbase, Quora, Reddit, Forbes, etc.).
Social proof accelerates this. Customer reviews, ratings, testimonials, expert endorsements, awards, and certifications all train AI on how to describe your brand. And when sentiment turns negative, it doesn’t fade quietly. It gets amplified. Active reputation management is no longer optional.
Measuring GEO improvement progress
As SEO practices matured, an entire ecosystem of measurement and progress tracking tools appeared. The same is already true for GEO, but we’re sure the space will continue to change over the next 12 months. While the tooling is still evolving, you don’t need a complex tech stack to get started.Begin with a simple baseline: Regularly ask major GenAI tools how they describe your brand, products, and competitors. Or, to scale beyond manual testing, consider using an LLM visibility or AI search monitoring tool. These tools automate hundreds of prompts across different AI platforms and track changes in your presence, share of voice, and sentiment over time. This helps you measure progress month over month instead of relying on one-off checks.
The key is consistency: Treat GEO measurement like SEO measurement. Set a baseline, track it monthly, and refine based on what actually moves the needle.
Staying ahead in the GEO era
If you’re serious about improving your visibility and positioning inside generative engines, get started auditing your AI presence by asking GenAI tools how they describe your brand and products, as well as competitors. What’s missing? What needs to improve?Remember: If you undersell yourself, generative engines will too.
At Horizontal, we’re actively helping organizations run GEO audits, optimize for generative visibility, and implement AI-powered measurement and reporting. If you want help with the heavy lifting of making GEO improvements across your website, we’d be happy to help.
Ready to start your AI and GEO journey?
Our strategy and technology experts are here to help. Reach out and we'll get you connected with the right team.
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