We specialize in analytics and AI to deliver connected experiences that think ahead of customers
Data by itself isn't a solution. In fact, most companies are often drowning in data points rather than using it to drive actions that provide real value. At Horizontal, we specialize in defining a structure for your data, connecting all your data points together, and leveraging Einstein AI to accurately predict customer behavior that drives personalized experiences. Our expertise in harnessing cross-cloud data allows you to leverage actionable insights that deliver the right message at the right moment.
Our capabilities and expertise
Einstein for MarketingCertified
Einstein for CommerceFocused
Data Health AppCustom Innovation
Security Analyzer AppCustom Innovation
Winnability Prediction AppCustom Innovation
Our musings on Dreamforce and realizing Connected Experiences with Salesforce
Creating a foundation to realize Connected Experiences
Our team of experts discuss how we’ve tapped into the power of Salesforce cross cloud integration to not only capture the right insights, but also utilize analytics in more actionable ways to support customers along their brand journey.
An analytics approach that raises customer experiences
We believe connected experiences are the true benchmark of success. That's why we take an analytics-first approach to Salesforce implementations with our Salesforce specialists working hand-in-hand with our team of strategists, data scientists, and UX designers to aggregate and leverage your data in a way that drives predicted, personalized experiences across every touchpoint.
Our Tableau CRM and Einstein specialists are experts in the needs of implementations, including embedded visualization, next best action, vertical plays, and prediction modeling. But we also know it’s a process going from analysis to prediction.
We start by determining gaps in your current data usage while also leveraging insights to accelerate your go-to-market timeline. We then operationalize the power of your actionable data to begin piloting AI capabilities. In tandem, we measure and optimize the performance of your data KPIs — and then embed intelligence in your daily activities to deliver predicted personalization. And as a last step, we train your team to be fully self-sufficient in managing the platform after our implementation.
Interested in learning more about Tableau Analytics?
Our team is here to help achieve your goals. Let's talk.