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Commerce Cloud

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Salesforce

Commerce Cloud

We deliver Commerce Cloud solutions that go beyond the sale

Horizontal is an industry leader in building enterprise Commerce solutions that deliver connected customer shopping experiences across channels and departments. We seamlessly fuse sales, service and marketing data across the Commerce destinations we build to meet your customers' demands for more convenience, personalization, and satisfaction. This end-to-end approach fosters deeper relationships with your customers so they keep coming back for more.

Our commerce capabilities drive unified buying connected Commerce Cloud implementations

  • 10 CommerceCertifications

  • B2B CommerceEnabled

  • B2B CommerceFocused

  • Einstein for CommerceFocused

Our purpose-built approach to delivering connected Commerce Cloud implementations

We believe that organizations are only as strong as their worst customer experience. That’s why we lean into our Experience-Forward mentality to build unified commerce solutions that deliver connected and personalized customer-centric experiences before, during and after the sale. Our approach of removing departmental silos and connecting cross-cloud data provides you with a single source of truth for each customer to provide them with personalized experiences throughout their buying journey that even predict what they need next.

Our musings on Dreamforce and realizing Connected Experiences with Salesforce

  • Our take: building connected experiences with Sitecore

    Our Take 2021 Building Connected Experiences

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Bring personalization to all corners of your organization

Realize true omni-channel personalization with Sitecore and Salesforce to drive great customer engagement and loyalty.
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Our approach to long-term success

Our Salesforce Commerce Cloud specialists work hand-in-hand with our team of creative strategists and UX designers to build cohesive shopping experiences that add context, warmth and simplicity to every interaction.

We ensure all our Salesforce implementations are right the first time around, built for future scalability, and supported with training and enablement for customer independence.

As digital leaders, we know the key to successful Salesforce investments go beyond technical functionalities -- it's about understanding business challenges, defining success metrics, marrying user experiences with technical capabilities, delivering through adaptive iterations, and driving actionable insights to optimize results.

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Whitepaper

Realize true personalization with Sitecore and Salesforce

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Work

Building a digital storefront to drive a manufacturer's direct-to-consumer channel

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