Salesforce

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Salesforce

Connect your data, thinking and experiences with Salesforce, powered by AI

Create customer journeys that truly stand out. Horizontal Digital’s unique blend of Salesforce expertise, industry knowledge, consultative approach, and engineering excellence empower you to create personalized experiences that delight your customers or patients.

Thinking big but starting small, we’ll turn your business vision into an actionable Salesforce roadmap, leveraging Agentforce and AI to deliver efficiency, growth, and customer advocacy, whichever sector you operate in.

One partner for Salesforce success

With Horizontal Digital, you get everything you need for impactful data-driven transformation.

Strategic thinking to understand your vision and set you on the right path
Data activation and process optimization expertise, to unlock tangible results across your enterprise
Deep industry experience, to deliver success in your sector

AgentforceImplementation Partner
Salesforce Summit partner
4.8Rating on App Exchange
650+Cross-cloud certifications
Data CloudPartner Advisory Board Member
Experience CloudPartner Advisory Board Member
Health and Life SciencesPartner Advisory Board Member

Industry Expertise

Expertise across the enterprise landscape

We build connected experiences — fueled by strategic marketing programs and powered by analytics & AI — to address your customers’ needs. This fusion of sales, service, marketing and ecommerce data across every customer touchpoint simply powers more meaningful customer moments.

Marketing
Engage in meaningful and personalized dialogue via all your marketing channels. Agentforce Marketing (formerly Marketing Cloud), helps you cut acquisition costs, and build long-lasting customer relationships that drive advocacy and boost share of wallet.
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Data
Unify and activate data across your enterprise with Data 360 (formerly Data Cloud). Turn fragmented silos into the enabler of transformational customer experiences, smart decision-making, and operational efficiency.
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Experience Cloud
Top Experience Cloud partner with deep CMS experience and custom innovations that further digital experiences.
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Analytics AI
Certified Tableau CRM and Einstein specialists to deliver real-time experiences that anticipate needs.
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Cross-Cloud Systems Integrations
Legacy leader in integrating cross-cloud and external systems that deliver connected data across sales and service.

Realizing connected experiences with Salesforce

Discover how you can create exceptional digital experiences with Salesforce technologies.

Marketing Cloud Health Check: How to get the most out of Marketing Cloud
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Revolutionizing Salesforce Managed Services: A blueprint for co-innovation
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Marketing Cloud Master Class
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Wealth Enhancement Group: Breaking free in a cluttered FinServ category
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Welspun: Threading personalization across the omni-channel journey
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Emerald: Identifying new revenue streams for a live events brand
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