Digital Experience Management

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Services

Digital Experience Management

Serving richer moments for stakeholders

The average number of digital interactions per connected person per day is expected to increase dramatically, from 298 interactions per day in 2010 to almost five thousand interactions per day by 2025. — statista.com

It’s no surprise — we’re increasingly reliant on our desktop, mobile phones and tablets to do just about everything. But this reliance comes with ever-climbing expectations. It’s no longer enough just to provide a functional website — customers, employees and other stakeholders demand digital experiences that not only meet their needs, they also anticipate them.

We specialize in strategizing, creating and executing enterprise experience management platform (EXM) solutions that elevate customer experiences while driving business outcomes. But where we truly excel is maximizing the potential of EXM platforms to create seamless engagements that span devices, consumer/personal segments, regions/countries/languages and more. Simply put — from brand destinations to employee intranets — we help deliver experiences that help people realize more possibilities with your organization.

Our capabilities and expertise

Strategy

Platform selection

Content information architecture

SEO

Omni-channel

Personalization

Development

Full stack development

Platform upgrades

Platform implementation

Quality Assurance

Globalization

Website, portals, mobile apps

Operations & Optimization

A/B testing

Performance tuning

Content governance

Usability testing & optimization

Authoring experience

Platforms & technologies

See how we ensure long term success

Promoted Content

Insights

Building possibilities between customers and brands

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Experience Forward

Work

Helping a company find its future through smarter hiring

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UnitedHealth Group